The HR Service Manager is the optimal basis for the digitalization of HR work. Using this NLC App, all HR related tasks and processes can be mapped and controlled digitally. A characteristic feature is the service catalog with predefined standard processes and associated standard HR documents.
The service catalog is available to HR employees according to their role (business partner, competence center, service agent) and to company employees for self-services. A corresponding case is opened and identified along service categories or directly via the document to be created.
The HR Service Manager is a complete, adaptive case management system according to the requirements of the Case Management Modeling Notation (CMMN) standard. For dedicated events, associated workflows are stored. This turns operational processes into digital workflows that can be automated in whole or in part. If required, the workflows can be adapted during processing. Adaptations are automatically logged. In this way, legal security and case flexibility can be combined.