Key User Training

Become a driver of digitalisation with us!

Our key user training courses are aimed at users who want to understand and use the standard range of functions of the ESCRIBA ECAP platform or ESCRIBA Enterprise Document Services (EDS). No special IT knowledge is required for this, but users should be familiar with computer applications in general.

The training courses below are aimed at key users. For technical users, we offer more advanced training courses, which you can find under “Technical User Trainings”.

What our training participants say

I thought the ESCRIBA ECAP Basic training was excellent - especially the way the content was delivered by the empathetic trainer! It was a good balance of theory and practical exercises in a demo environment. It was easy to understand the architecture of the ECAP platform and quickly gain an overview of the basic functionality.
Daniel Sogorski
Inhouse Consultant HR IT, MAN Truck & Bus SE 

This course provides participants with an understanding of the customisability of the ECAP frontend (user interface) and how to work with the ECAP frontend. Participants will learn how to search and find documents and how to create customised views to display relevant documents.

Other frequently used functions are also discussed, such as customised reports to obtain overviews at both group and individual level.

The training is aimed at people who will be working on the user interface as well as key users who act as knowledge brokers on the   side.

Overview of

  • ESCRIBA ECAP basic knowledge
  • Customisation options for the user interface
  • Searching and finding documents
  • Creating customised views and reports


  • None


  • 1 day

The content of this training course has been specially developed for document and process optimisation specialists who have no previous experience with ESCRIBA Designer. The aim of this training course is to teach the extensive functions of ESCRIBA Designer. This includes the areas of template structure and working methods.

In the three-day basic training course, participants learn how to create and use simple templates for the respective application purpose.

Overview of

  • ESCRIBA Designer basic knowledge
  • Detailed overview of functions
  • Creation and use of templates
  • Logic and working methods


  • none


  • 3 days

In this training course, you will gain a deeper insight into complex application scenarios for document creation. In the two-day training course, you will learn in particular how to use data tables and reference modules, e.g. to optimise the possibilities of the Designer with nested data tables, data references and their combination.

Overview of

  • ESCRIBA Designer specialisation with complex use cases
  • Use of data tables and reference blocks


  • ESCRIBA Designer basic training
  • Basic knowledge of the structures of data tables and the relationships between tables


  • 2 days

In this training course, we present our successful HR solution: the ESCRIBA HR Service Manager (HRSM). We will be looking at the various functions and application options of the HR Service Manager.

The main topics include the configuration of the HRSM, which enables users to create or add new functions and categories. The training also covers the configuration and adoption of the standard workflows available in the front end and how they can be customised in the user interface.

Last but not least, participants will learn how customisation and expansion work both in the self-service interface and in the knowledge database.

Overview of

  • Configuration of the ESCRIBA HR Service Manager
  • Creating and adding new functions and categories
  • Configuration and customisation of standard workflows in the user interface
  • Customisation and expansion of the self-service interface and knowledge database


  • Successfully completed ESCRIBA ECAP basic training course


  • 1 day

All training dates at a glance

The classroom training courses take place- at our Berlin office.

We are also happy to provide on-site training upon request.

04.06. – 06.06.2024
ESCRIBA Designer Basis
18.06. – 19.06. 2024
ESCRIBA Designer Advanced
17.09. – 19.09.2024
ESCRIBA Designer Basis
12.11. – 13.11. 2024
ESCRIBA Designer Advanced
10.12. – 12.12.2024
ESCRIBA Designer Basis
Key User Trainings on request

Training request

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Do you need more information?
You are welcome to contact us directly at any time.

Patrik Wass

Senior Consultant Training