The challenge
Digitisation of over 25,000 incoming contracts daily
In order to maintain its lead in the market and optimise company processes, DMW decided to consistently digitalise all processes and integrate interfaces with other stakeholders.
Target
The management of more than 25,000 contracts was to be mapped across the entire contract life cycle, from creation to administration and evaluation. In addition to contract management, all other document-intensive processes were to run on a flexible and fully integrated software platform.
Solution
ESCRIBA Insurance Manager
In its search for a suitable partner, DMW decided in favour of the ESCRIBA Enterprise Compliance and Agility Platform (ECAP) for the following reasons:
- The software solution is based on flexible no- and low-coding technology (NLC)
- The ability of the ESCRIBA ECAP platform to fully map the complexity of the relevant documents
- Processes can also be designed and customised independently of the manufacturer
ESCRIBA convinced the customer with the required expertise for the desired changes as well as with a deep integration into SAP as the leading system.
Thanks to the NLC-based ESCRIBA ECAP platform and the ESCRIBA Insurance Manager solution realised with it, DMW can now map legally compliant contracts, among other things. In addition, the simple, wizard-driven user interface enables insurance brokers, for example, to draw up legally compliant contracts themselves. This means that all processes and documents can be initiated and adapted digitally and new processes can be implemented with just a few clicks. All of this is fully integrated with the master data stored in SAP. Other NLC applications can be created just as easily and integrated into the IT ecosystem.
ESCRIBA not only provides the platform, but also brings in the experts to design processes in such a way that they are truly digitalised. After all, digitalisation means not only transferring existing processes and structures into a digital format, but also adapting them so that they run in an optimised and ideally automated manner.