Mass Claim Manager in ESCRIBA

The Mass Claim Manager enables the time-optimised handling as well as the punctual and individual processing of mass claims.

NLC App
Mass Claim Manager in ESCRIBA

Each individual claim of the mass claim is created as a separate case, including the associated data (statement of claim, plaintiff, court, litigants, etc.). For the tool-supported processing of the incoming claims, appropriate responses are generated and underlying follow-up processes are managed.

Depending on the case, the Mass Claim Manager assesses whether either a standard response can be sent or, in a special case, the response must be adapted accordingly.

With the help of charts, important parameters are clearly displayed in an evaluation, such as:

  • the performance of your response times
  • the time required for individual process steps over the total runtime.

This makes the complete process flow fully traceable.

Features included:

  • Individual, holistic processing of mass claims
  • Automatically generated response letters
  • Management of follow-up processes
  • Clear evaluation

NLC Apps are applications built using No- and Low-Code technology. The term NLC makes it clear that these applications can be easily and comprehensively adapted and extended with the help of No-/Low-Coding.

The technical basis is the NLC Platform ECAP (Enterprise Compliance and Agility Platform), which is particularly geared towards optimizing data- and document-intensive processes.

By means of No-Coding you can:

  • Create and customize database applications
  • Create and customize case management applications
  • Set up and map macros, rule sets (such as SLAs), and business processes
  • Design and customize user-specific interfaces
  • Manage users and access/usage rights
  • Easily analyze data in tabular and graphical form
  • Combine reports and evaluations into individual dashboards

No-Coding usually already covers most of the functionality that is actually needed. The principle of Pareto efficiency applies here.

If necessary, the performance scope of the NLC Apps can be expanded quickly and efficiently with the help of Low-Coding. Pre-built NLC apps, such as the Master Data Manger, are available for this purpose. The platform allows the NLC apps to be comprehensively modified and further developed using Java (backend/server) and Java-Script / Angular (frontend/web).

All apps built on the NLC Platform can be linked and combined with each other (so-called App Families or NLC Suites). In this way, simple applications can be expanded step by step and extended to a comprehensive application landscape.

With NLC technology, you are productive from day one and have the ability to grow your applications with your needs.

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